Sofia R.

About Sofia

Sofia handles the client-success work that gets skipped when everyone is busy: proper onboarding, regular check-ins, collecting feedback before it becomes a complaint, and following up on renewals early enough to matter.

What Sofia does

Selected results

• Lifted renewal rate from 71% to 89%
• Onboarded 300+ accounts with a repeatable playbook
• Surfaced product feedback that shaped two roadmap changes

Tools

At a glance

Request an interview

Free, no obligation. We’ll set up a call with Sofia — usually within two business days.