Our Terms and Conditions
This Terms and Conditions page outlines the policies and guidelines governing the use of services provided by BlueTech Solutions (“BlueTech,” “we,” “us,” or “our”). It is essential for our clients to understand these terms to foster a mutual understanding and trust in our administrative support, social media management, and customer service offerings. By accessing or using our services, including the website www.bluetechsolutions.org (“Website”), you agree to these Terms and Conditions. By using our services, you agree to comply with these terms. If you do not agree, please refrain from using our services.
1. Acceptance of Terms
By engaging with BlueTech’s services or visiting our Website, you confirm that you have read, understood, and agreed to these Terms, along with our Privacy Policy and other referenced documents. We reserve the right to update these Terms at any time. Continued use of our services indicates acceptance of any changes.
2. Services
2.1 Scope of Services
BlueTech provides virtual outsourcing and support services, including but not limited to administrative support, customer service, social media management, data entry, bookkeeping, and project management. Specific services are governed by individual agreements with clients.
2.2 Service Modifications
BlueTech reserves the right to modify, suspend, or terminate any part of our services. Clients will be notified of material changes whenever possible.
2.3 Service Limitations
While we strive to provide reliable and uninterrupted services, we cannot guarantee that all services will be error-free or continuously available due to technical or external factors.
3. User Responsibilities
3.1 Accurate Information
Users must provide truthful, current, and complete information for effective service delivery.
3.2 Compliance with Laws
Users agree to comply with all applicable laws, regulations, and industry standards when using our services.
3.3 Prohibited Activities
Users must not:
- Engage in unlawful, fraudulent, or unauthorized activities.
- Attempt to disrupt or access BlueTech systems or data without authorization.
- Misuse BlueTech’s intellectual property or any provided content.
- Provide false information or impersonate others.
4. Payment Terms
4.1 Fees
Service fees are outlined in individual agreements or retainer plans. Clients will be notified of fee adjustments with reasonable notice.
4.2 Payment Methods
Payments are processed using approved methods, including credit card, ACH transfer, or other secure options stated in client agreements.
4.3 Late Payments
Failure to make timely payments may result in suspension of services, late fees, or termination, as outlined in the client agreement.
4.4 Refund Policy
Refunds, if applicable, will be issued per the terms specified in individual client agreements.
5. Intellectual Property
5.1 Ownership
All materials, including text, images, graphics, software, and content developed by BlueTech, remain the exclusive property of BlueTech Solutions or its licensors.
5.2 License to Use
Clients are granted a limited, non-exclusive, and non-transferable license to use BlueTech’s services strictly as agreed in their contracts.
5.3 Third-Party Content
BlueTech may include third-party content or tools. We do not endorse or guarantee the accuracy of such content and disclaim responsibility for third-party services.
6. Limitation of Liability
To the fullest extent permitted by law, BlueTech, its employees, and affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages resulting from:
- Service interruptions or errors.
- Loss of data or unauthorized access.
- Any failure beyond BlueTech’s reasonable control.
Some jurisdictions may not allow certain limitations, so parts of this section may not apply to you.
7. Termination
BlueTech reserves the right to terminate or suspend access to services for violations of these Terms or other valid reasons. Clients are responsible for any unpaid obligations at the time of termination.
8. Governing Law
These Terms are governed by the laws of the State of New York, USA, without regard to conflict of laws principles. Any disputes arising under these Terms shall be resolved in the courts of Albany, New York.
9. Changes to Terms
BlueTech may update these Terms periodically. Revised Terms will be posted on the Website, and the “Effective Date” will reflect the changes. Continued use of our services signifies acceptance of updated Terms.
10. Data Security and Privacy
BlueTech prioritizes data security and confidentiality. All personal and business data will be managed in accordance with our Privacy Policy, which is available on our Website.
11. SMS Messaging
By subscribing to receive messages from Bluetech Solutions, you consent to receive various types of communications such as appointment reminders, order alerts, account notifications, and other updates relevant to our services. Messaging frequency may vary, and standard message and data rates may apply based on your mobile plan. You can opt out of receiving messages at any time by texting “STOP.” For assistance, text “HELP” or visit our website at bluetechsolutions.org. For more details, please review our Privacy Policy and our Terms of Service.
12. Contact Information
For questions or concerns about these Terms, please contact:
BlueTech Virtual Outsourcing & Support Services
Email: contact@bluetechsolutions.org
Phone: (888) 807-5587